Embedded Seamlessly Within VisBook & BookVisit. Without Leaving Your PMS.
Your receptionists and concierges live in their PMS. Guest XP embeds natively as an integrated sidebar and live overlay—delivering 360° guest context, stay history, dietary alerts, and contextual AI guidance in real time.
Guest Context Beside Every Arrival in VisBook
Zero context switching. Guest XP slides natively alongside your daily VisBook arrival list—revealing guest loyalty histories, VIP tags, dietary preferences, and pre-arrival actions in real time as front desk staff click each reservation.
| Unit | Persons | Customer | Status | |
|---|---|---|---|---|
| ✓ | 304 | 1 | Lindqvist Sophia | Booked |
| 303 | 1 | Bergström Alexander | Booked | |
| 202 | 1 | Sjöberg Henrik | Booked | |
| 105 | 1 | Lindahl Johan | Booked | |
| 201 | 1 | Ekström MalinNew | Booked | |
| 204 | 1 | Nyberg SaraNew | Booked | |
| 205 | 1 | Dahlberg ViktorNew | Booked |
One Unified Inbox For Every BookVisit Reservation
Never switch to external chat tabs or personal WhatsApp phones. Guest XP embeds natively inside the BookVisit web portal—connecting your Twilio WhatsApp Business account, live reservation folios, and staff-guarded AI drafts into one collaborative desk.
Unified Inbox
Alexander Bergström
🇸🇪
We hope your stay will be all that you can hope for!
If you have any questions or requests, don't hesitate to write here directly!
All the best
Ellery Beach House
Booking.com Confirmation #98420: Can I push my reservation for the restaurant to 8pm tonight? Also we would love a quiet room on a higher floor if possible.
Hi Alexander, Of course. I've updated your reservation to 8pm and allocated a quiet top-floor suite. Anything else I can do for you?
Six Ways the Embedded Profile Elevates Your Operations
Eliminate repetitive manual inquiries, catch high-value business opportunities, and guarantee five-star personalized care on every single stay.
Know a Returning Guest at a Glance
The profile turns green the moment a returning guest is recognized—no searching, no asking. Staff instantly see how many stays, which room they liked last time, and how they rated it.
Automated B2B / OSINT Radar
Guest XP enriches reservation data with LinkedIn and corporate registries. Spot senior executives, CEOs, and HR directors staying on leisure, and introduce high-margin conference packages.
Cross-Department Allergy Safety
Never miss a critical celiac or nut allergy note again. Front desk, restaurant, and banquet staff share a single verified medical and dietary tag synchronized across BookVisit and VisBook.
Contextual AI Front Desk Prompts
Instead of generic scripts, staff receive tailored hospitality prompts—such as congratulating on an anniversary, suggesting an upgraded suite, or acknowledging a high past review score.
Same System, No New Login
Nothing new for staff to remember. Guest XP lives in the screen they already work in all day, so a new receptionist is productive on day one instead of after a training week.
Bi-Directional PMS Sync
Reservations and guest profiles flow in from VisBook and BookVisit continuously. What your team captures flows back the same way—conference delegate details onto individual folios, dietary tags onto dining reservations. One source of truth.
“Guest data you can trust, clearly visible in the PMS showing guest preferences for the staff to act on to help take hospitality to the next level.”
Natively Integrated Across the Visit Hospitality Ecosystem
Experience Guest XP Embedded Directly in Your PMS
Join leading Nordic resorts like Ellery Beach House and Ästad Vingård. We will show you how Guest XP activates inside your existing VisBook or BookVisit environment in less than 48 hours.