Turn Guest Reviews & NPS Into Actionable Intelligence.
Connect post-stay surveys from Visit Reputation, Loopon, and Digital Guest directly into Guest XP and visible within your VisBook workspace. Trigger automated service alerts, reward brand promoters.
Connected Post-Stay Survey & Review Platforms
Automatically aggregates survey scores, verbatim reviews, and NPS ratings into Guest XP, visible directly within VisBook.
Visit Reputation
Native review aggregation from Google, OTAs, and verified post-checkout surveys. View guest sentiment scores and verbatim reviews directly in your VisBook workspace.
Loopon
The Scandinavian hospitality benchmark for post-stay guest surveys and Net Promoter Scores (NPS). Automatically turn promoters into direct rebookers and detractors into recovered loyalists.
DigitalGuest
Post-stay survey and guest checkout questionnaire platform. Verified ratings and feedback appear directly within the guest's profile to fuel direct marketing and service recovery.
Experience the Feedback-to-Action Flow
See how verified post-stay feedback from Loopon, Visit Reputation, and DigitalGuest triggers instant profile visibility in VisBook, service recovery alerts, and direct rebooking campaigns.
Post-Stay Guest Survey & Retention Simulator
“Exceptional anniversary weekend in Suite 304! The chilled champagne on arrival and the private rooftop sauna access made our stay memorable. The staff at front desk knew our names before we even presented ID.”
Automated VIP Loyalty & Direct Rebooking Offer
NPS 10 rating displayed in Sophia's VisBook profile. Automatically enrolled in direct autumn rebooking campaign with 0% OTA commission.
Why Integrated Reviews Beat Siloed Surveys
Stop letting guest feedback sit trapped in standalone dashboards. Unify reputation data with real-time hotel operations.
1. Proactive Service Recovery
Catch dissatisfied guests before public 1-star reviews reach TripAdvisor or Google. Guest XP flags past feedback so the GM and front desk can personalize the welcome on the guest's next stay.
2. Direct 0% OTA Rebooking
NPS 9 and 10 ratings instantly trigger automated direct booking incentives via WhatsApp and Email. Reward high-satisfaction guests to rebook direct, saving 15–25% in OTA commissions.
3. Visible Directly Inside VisBook
Receptionists and duty managers see verified survey feedback and NPS scores right inside the VisBook desktop workspace without toggling between separate survey logins.
Turn Your Review Data into Direct High-Margin Bookings.
Schedule a 30-minute demonstration with our team to see how Guest XP integrates with your existing VisBook, Loopon, and Visit Reputation environment.